This Privacy Policy describes how and when data is collected, used and shared when you purchase an item from, contact, or otherwise use Minivivi or our services. Information collected To fulfil your order, you must provide certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. This may be via Etsy, PayPal, email and/or Facebook message.
Why your information is collected and how it is used
Your details are collected and used as needed to provide our services, such as to fulfil your order, to settle disputes, or to provide customer support. Your details may also be collected or used if necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law. Any information collected by us is protected by passwords at all times.
Information Sharing and Disclosure
Information is only shared with service providers or third parties such as Royal Mail, courier companies, Etsy, Facebook and PayPal. Your personal information is shared only as necessary with these third parties to provide our service to you. These third parties all have their own privacy policies to protect your details further and any details provided via these third parties are protected by passworded accounts.
Compliance with laws.
We may collect, use, retain, and share your information if it is necessary to respond to legal process or to government requests; enforce our agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or to protect the rights, property, and safety of our customers, or others.
Data Retention
Your details will be stored only for as long as necessary to provide you with our services and as described above.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. You may have the right to access and receive a copy of the personal information held about you by contacting us. You may also have rights to change, restrict the use of, or delete your personal information. Unless data is stored for legal reasons, your personal information will be deleted upon request.
Complaints
If you reside in the EU and wish to raise a concern about the use of your information by us (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, Penny Broderick is the data controller of your personal information. If you have any questions or concerns, you may contact her at Info@minivivi.co.uk or 3 Bellars Lane, Malvern, WR14 2DH